You can shop as a guest, but creating an account helps manage orders, save addresses, and access exclusive offers easily and conveniently.

Click “Forgot Password” on the login page, enter your registered email, and follow the instructions sent to reset your account password securely.  

You can reach our support team through email or the “Contact Us” page. Our team usually responds within 24–48 business hours.

Yes, you can log into your account anytime to update your name, address, phone number, or saved payment methods quickly and securely.

We accept trusted encrypted methods like UPI and net banking at checkout, ensuring you always have flexible and safe options to place your order.

Yes, we use advanced encryption and comply with PCI DSS standards, guaranteeing your sensitive details are handled with the highest level of protection. 

Transactions may fail due to insufficient funds, incorrect details, or banking restrictions. In such cases, retry the payment or contact your issuing provider.

Payments are usually processed immediately, and you will receive confirmation once the transaction is successfully completed.

You can raise concerns regarding defective products, delayed deliveries, payment errors, refund delays, customer service dissatisfaction, or policy-related complaints.

Grievances may be submitted through our Help Centre or Contact page by selecting the relevant issue and providing details with supporting documents.

Your grievance will be acknowledged within 48 hours of submission, and our team typically works to provide a complete resolution within 7 days.

If your issue remains unresolved, you may escalate the matter to our designated Grievance Officer directly through the official contact email provided.