At Rainbowwear, managed by Qineous Technologies Private Limited, we prioritize providing a seamless and convenient shopping experience for all our customers. In this document, the terms “we,” “our,” and “us” refer to Qineous Technologies Private Limited, while “you,” “your,” and “user” denote the customers who access or purchase from our platform. We make it our mission to ensure all orders arrive on time and in perfect condition. This Shipping and Delivery Policy explains the procedures, timelines, and responsibilities associated with shipping products purchased from our website. By placing an order, you agree to comply with the conditions outlined herein.
We currently provide delivery services to all pin codes across India. At present, international shipping is not available.
Typically, orders are processed within 1–2 business days, excluding weekends and public holidays, from the time your order is confirmed.
Once your order has been processed, a confirmation email will be sent to you containing all relevant details.
Our standard delivery timeline ranges between 3–8 business days, ensuring that you receive your selected fashion items promptly and efficiently.
If a delivery attempt is unsuccessful due to an incorrect shipping address, the recipient being unavailable, or refusal to accept the order, the package will be returned to our warehouse. Customers may request a re-delivery for such orders.
In the event that your order arrives damaged, please contact our customer support team within 48 hours of receipt and provide photographic evidence of the issue.
If your shipment is lost during transit, we will coordinate with the courier partner to verify the case and initiate a replacement or refund accordingly.
For any questions or concerns regarding shipping and delivery, you can contact us at: qineoustechnologiespvtltd@gmail.com
We sincerely thank you for choosing to shop with us and remain committed to offering a smooth, reliable, and timely delivery experience.